Damage and Maintenance

Season pass holders are responsible
- taking photos before and after their rentals to document conditions
- immediately reporting any damage, common damage to look for will be taught at orientation
- Monitoring the gauges and reporting anything outside the normal ranges of operation
- Cleaning the vessel in broom swept condition and securing the boat safely at the end of their use
- If damage occurs pass holders are responsible for the cost of the damages. HIWA will work through your third party agent.
HIWA is responsible for
- Winterizing, Summerizing, and Storage
- Deep Clean, Waxes, and Polishes
- All repairs will be conducted by HIWA and HIWA subcontractors
- Regular Oil Changes and other manufacturer recommended services
In the event that damage or maintenance is prolonged and interrupts seasonal use.
- HIWA will seek to remedy access for season pass users by utilizing the regular rental fleet based on availability, and or seek to find other subsequent means to provide a boat while the primary vessel is under maintenance.
- If a Season Pass holder damages a vessel through negligence, HIWA does not have an obligation to provide another vessel to that season pass holder.

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